Privacy Policy for VosacheLLC/Vosachee.com

Last updated: January 1, 2025

VosacheLLC (“Vosachee,” “we,” “our,” or “us”) knows that you care how your personal information is used and shared. We appreciate your trust in our commitment to protect your privacy and handle your information with care and transparency. This Privacy Notice explains how VosacheLLC collects, uses, and shares personal information through our website, products, services, and applications that reference this Privacy Notice (collectively, “Vosachee Services”).

By using Vosachee.com and related services, you consent to the practices described in this Privacy Notice. If you do not agree with this Privacy Notice, please refrain from using Vosachee Services.

For additional information about your privacy rights under U.S. state data privacy laws, please review our State-Specific Privacy Disclosures.

1. Information We Collect

VosacheLLC is committed to being transparent about the personal information we collect from our users, how we collect it, and why we collect it. We gather personal information to improve your experience on Vosachee.com, process orders, and provide personalized recommendations. This section explains the various types of information we collect, the methods used to collect it, and the purposes for which it is used.

The information we collect falls into three main categories:

1. Information You Provide Directly
2. Information We Collect Automatically
3. Information from Third-Party Sources

We also provide detailed assurances that VosacheLLC does not sell personal information to third parties.

A. Information You Provide Directly

We collect personal information that you provide to us voluntarily when you interact with our website and services. This includes, but is not limited to, the following types of personal information:

1. Account Information:
   • When you create an account on Vosachee.com, you provide us with your name, email address, password, phone number, and other optional details such as your preferred shipping and billing addresses.
   • You may also choose to add additional personal information to your account profile, such as your gender, date of birth, and product preferences.
2. Purchase and Payment Information:
   • When you make a purchase on our website, we collect information necessary to process your order, including your name, billing address, shipping address, payment method details (e.g., credit card number or payment processor account), and any other details relevant to your order.
   • We do not store full credit card numbers on our servers. Payment information is processed through secure third-party payment providers that comply with industry standards such as PCI-DSS (Payment Card Industry Data Security Standard).
3. Communication Information:
   • If you contact us through email, phone, chat, or other means, we may collect the content of your communication along with your contact information to respond to your inquiry or resolve any issues you may have.
   • We may also collect information when you participate in surveys, provide feedback, or submit product reviews.
4. Marketing Preferences and Contest Entries:
   • If you sign up for marketing communications or participate in promotional campaigns, we may collect information such as your name, email address, and preferences for receiving promotional content.
   • When you enter a contest or sweepstakes, we may collect your name, contact details, and any other information required for entry.
5. Information You Provide for Customization or Personalization:
   • Some features of our website allow you to provide additional personal information to customize your experience. For example, you may provide your product preferences to receive personalized product recommendations.

Why We Collect This Information:

We collect this information to:

• Create and manage your account
• Process your orders and payments
• Communicate with you about your orders, account status, and promotions
• Improve our products, services, and website functionality
• Personalize your shopping experience by recommending products you may like
• Prevent fraudulent activities and unauthorized account access

B. Information We Collect Automatically

When you use Vosachee.com, we automatically collect certain information about your device and usage patterns. This information helps us understand how visitors interact with our website and allows us to improve our services and user experience.

The types of information we collect automatically include:

1. Device Information:
   • We collect details about the device you use to access our website, including the device type (e.g., mobile, tablet, desktop), operating system, browser type, IP address, and unique device identifiers.
2. Usage Information:
   • We collect data about your interactions with our website, including pages visited, time spent on each page, links clicked, and the referring website or search engine that directed you to our Site.
   • We also track how you navigate through our Site to improve usability and optimize website design.
3. Cookies and Tracking Technologies:
   • We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on Vosachee.com. Cookies are small files stored on your device that allow us to recognize you when you return to our Site and provide a more personalized experience.
   • We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).
   • Cookies and tracking technologies help us remember your preferences, understand your interests, and deliver targeted advertisements that may be relevant to you.

Why We Collect This Information:

We collect this information to:

• Provide a seamless and personalized shopping experience
• Analyze website traffic and user behavior to improve our services
• Detect and prevent fraud and unauthorized access
• Ensure the security of our website
• Deliver relevant advertisements and promotional content

C. Information from Third-Party Sources

In some cases, we may receive information about you from third-party sources. These sources include:

1. Payment Processors:
   • We work with third-party payment providers to process your transactions securely. These providers may share information with us about your payment status, transaction IDs, and fraud detection results.
2. Shipping and Logistics Partners:
   • Our shipping partners may provide us with updates on the delivery status of your orders, including tracking information and delivery confirmations.
3. Marketing and Advertising Partners:
   • We may receive information from third-party marketing partners to understand your interests better and deliver relevant advertisements. This information may include demographic details, browsing behavior, and purchase history.
4. Social Media Platforms:
   • If you interact with our brand on social media or choose to log in to our Site using a social media account, we may receive certain information from those platforms, such as your profile name, profile picture, and other public information.

D. VosacheLLC’s Commitment to Not Selling Your Information

VosacheLLC is committed to protecting your privacy and ensuring that your personal information is used responsibly.

✅ We do not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

Any sharing of your personal information with third parties is strictly limited to:

• Service providers and business partners who assist us in operating our business (e.g., payment processors, shipping providers, marketing agencies).
• Legal and regulatory authorities when required to comply with applicable laws and regulations.
• Business transfers in the event of a merger, acquisition, or sale of assets, in which case your information may be transferred to the new entity.

Our commitment to not selling your personal information complies with regulations such as the California Consumer Privacy Act (CCPA), which grants California residents the right to opt out of the sale of their personal information. Because we do not sell personal information, we do not offer a “Do Not Sell My Personal Information” option on our website.

E. Legal Basis for Collecting Information

For individuals in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

1. Contractual Necessity:
   • We process your personal information to fulfill our contractual obligations to you, such as processing orders and delivering products.
2. Legitimate Interests:
   • We process your information to improve our services, prevent fraud, and enhance security.
3. Consent:
   • In some cases, we rely on your consent to process your personal information (e.g., when you opt in to receive marketing communications).
4. Legal Obligations:
   • We process your information to comply with legal requirements, such as tax and reporting obligations.

2. How We Use Your Information

VosacheLLC collects and processes personal information to operate our business, provide products and services, enhance your user experience, and meet our legal obligations. Below, we detail the specific purposes for which we use your information, the legal bases for processing your data, and how we ensure transparency and accountability in handling your personal information.

Our use of your personal information is guided by the principles of lawfulness, fairness, and transparency as required by the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

A. To Process and Fulfill Your Orders

One of the primary reasons we collect personal information is to process and fulfill orders you place on Vosachee.com. This includes the following activities:

1. Order Confirmation and Processing:
   • We use your name, contact information, shipping address, and payment details to process your order and send order confirmations and updates.
2. Payment Processing:
   • Your payment information is securely processed by our third-party payment providers. We use your billing details to verify your identity and prevent fraudulent transactions.
3. Shipping and Delivery:
   • We use your shipping address to deliver products to your specified location. We may share your address and contact information with our logistics partners to ensure timely delivery.
4. Returns and Refunds:
   • If you initiate a return or request a refund, we use your purchase details to process the return and issue a refund to your original payment method.

Legal Basis for Processing:

• Contractual Necessity: Processing your information is necessary to fulfill our contractual obligations to you when you make a purchase.
• Legitimate Interests: We also process this information to prevent fraud and ensure the security of payment transactions.

B. To Provide Customer Support

We use your personal information to respond to inquiries, handle complaints, and provide assistance through our customer support channels. This includes:

1. Responding to Customer Inquiries:
   • We use your contact details and account information to respond to questions or concerns you submit via email, phone, or chat.
2. Resolving Issues:
   • If you encounter any issues with your order or account, we use your information to investigate and resolve the matter efficiently.
3. Providing Product Recommendations:
   • Based on your past purchases and browsing history, we may suggest products that align with your preferences.

Legal Basis for Processing:

• Contractual Necessity: Providing customer support is part of our commitment to fulfilling our contractual obligations to you.
• Legitimate Interests: We also have a legitimate interest in ensuring customer satisfaction and improving our services.

C. To Personalize Your Shopping Experience

We use your information to personalize your experience on Vosachee.com, making it more relevant to your interests and preferences. This includes:

1. Product Recommendations:
   • We analyze your purchase history, browsing behavior, and product preferences to offer personalized product recommendations.
2. Tailored Content:
   • We use cookies and tracking technologies to deliver content and advertisements that match your interests.
3. Location-Based Services:
   • If you enable location services on your device, we may use your location data to provide localized content, such as product availability and shipping options.

Legal Basis for Processing:

• Consent: Where required by law, we obtain your consent to use cookies and tracking technologies for personalization purposes.
• Legitimate Interests: We have a legitimate interest in providing personalized services to enhance your shopping experience.

D. To Communicate with You

VosacheLLC may use your contact information to send you important communications, including:

1. Transactional Emails:
   • We send emails related to your orders, such as order confirmations, shipping notifications, and return updates.
2. Account-Related Notifications:
   • We may notify you of changes to your account, password updates, and security alerts.
3. Marketing Communications:
   • With your consent, we may send promotional emails about new products, special offers, and upcoming sales. You can opt out of marketing communications at any time.
4. Surveys and Feedback Requests:
   • We may contact you to request feedback on your experience with Vosachee.com to help us improve our products and services.

Legal Basis for Processing:

• Contractual Necessity: Transactional emails are necessary to fulfill our obligations to you.
• Consent: Marketing communications are sent with your consent, where required by law.
• Legitimate Interests: We have a legitimate interest in keeping you informed about your orders and our services.

E. To Improve Our Website and Services

We continuously work to improve our website’s performance, functionality, and content based on user behavior and feedback. To achieve this, we use your information for the following purposes:

1. Website Analytics:
   • We analyze usage data to understand how visitors interact with our website, identify trends, and improve usability.
2. Testing and Development:
   • We use your information to test new features, improve our website’s design, and develop new products and services.
3. Customer Feedback:
   • We use feedback from surveys and customer interactions to enhance our services.

Legal Basis for Processing:

• Legitimate Interests: We have a legitimate interest in improving our website and services to better serve our customers.

F. To Ensure Security and Prevent Fraud

VosacheLLC is committed to protecting your information and ensuring the security of our website and services. We use your information to:

1. Detect and Prevent Fraud:
   • We use your account activity and payment details to identify and prevent fraudulent transactions.
2. Protect Against Unauthorized Access:
   • We monitor account activity to detect suspicious behavior and prevent unauthorized access to accounts.
3. Maintain Website Security:
   • We use your IP address and device information to protect our website from security threats, such as hacking attempts and distributed denial-of-service (DDoS) attacks.

Legal Basis for Processing:

• Legal Obligations: We are required by law to take measures to prevent fraud and ensure the security of our website.
• Legitimate Interests: We have a legitimate interest in protecting our business and customers from security threats.

G. To Comply with Legal Obligations

VosacheLLC is subject to various legal requirements, including tax, reporting, and regulatory obligations. We use your information to:

1. Fulfill Tax and Reporting Obligations:
   • We use your purchase history and transaction details to comply with tax laws and reporting requirements.
2. Respond to Legal Requests:
   • We may use your information to respond to subpoenas, court orders, or other legal processes.
3. Maintain Business Records:
   • We retain records of your transactions and interactions with us to comply with legal record-keeping requirements.

Legal Basis for Processing:

• Legal Obligations: Processing your information for legal compliance is necessary to fulfill our obligations under applicable laws.

H. To Conduct Marketing and Advertising

VosacheLLC may use your information to deliver targeted advertisements and promotions. This includes:

1. Email Marketing:
   • With your consent, we may send promotional emails about our products, special offers, and events.
2. Online Advertising:
   • We may use cookies and tracking technologies to display relevant advertisements on third-party websites.
3. Social Media Marketing:
   • We may use your information to create targeted ads on social media platforms.

Legal Basis for Processing:

• Consent: We obtain your consent for marketing activities, where required by law.
• Legitimate Interests: We have a legitimate interest in promoting our business and attracting new customers.

Our Commitment to Transparency and Privacy

At VosacheLLC, we are committed to using your information responsibly and transparently. We only process your information for legitimate business purposes and ensure that all processing activities comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

3. How We Share Your Information

VosacheLLC is committed to protecting your privacy and ensuring that your personal information is shared responsibly and only when necessary. We do not sell your personal information to third parties for monetary or other valuable consideration. However, in certain situations, we may share your information with third parties to operate our business, comply with legal obligations, and improve our services.

In this section, we explain when and why we share your information, the types of third parties with whom we share data, and the safeguards we have in place to protect your privacy.

A. Sharing with Service Providers and Business Partners

VosacheLLC relies on trusted third-party service providers to perform essential functions on our behalf. These service providers help us operate our website, process payments, deliver products, manage marketing campaigns, and more. The categories of service providers with whom we share your information include:

1. Payment Processors:
   • We share your payment information with third-party payment providers to process transactions securely. These providers may collect and process your payment details, including credit card numbers, billing addresses, and transaction amounts.
   • Our payment processors comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the security of your payment information.
2. Shipping and Logistics Providers:
   • We share your shipping address and contact information with shipping companies and logistics partners to deliver your orders to your specified location.
   • These providers use your information solely for the purpose of fulfilling your delivery and ensuring that your package arrives on time.
3. IT and Security Providers:
   • We work with IT service providers to maintain the security and functionality of our website. These providers may have access to your information to ensure that our systems are secure and functioning properly.
4. Marketing and Advertising Partners:
   • We may share anonymized or aggregated information with marketing agencies and advertising partners to improve our marketing campaigns and deliver personalized advertisements.
   • We do not share any personally identifiable information with third-party advertisers without your consent.

Safeguards in Place:

VosacheLLC requires all service providers to sign confidentiality agreements and adhere to data protection regulations. These providers are contractually obligated to use your information only for the purposes specified in our agreements with them and to protect your information from unauthorized access or misuse.

B. Sharing for Legal Compliance and Protection of Rights

We may share your personal information when required to do so by law or when necessary to protect our rights, comply with legal obligations, and ensure the safety of our customers and business. The circumstances under which we may share your information include:

1. Compliance with Legal Requirements:
   • We may disclose your information in response to subpoenas, court orders, or other legal processes when required to comply with applicable laws and regulations.
2. Protection of Rights and Safety:
   • We may share your information when necessary to protect the rights, privacy, safety, or property of VosacheLLC, our employees, customers, or the public.
   • This includes sharing information to prevent fraud, identity theft, and unauthorized access to our systems.
3. Government Requests:
   • We may disclose your information to government authorities or law enforcement agencies when required by law or when we believe it is necessary to comply with legal obligations.
4. Enforcement of Our Policies:
   • We may share your information to enforce our terms and policies, investigate potential violations, and protect against fraudulent or illegal activity.

Legal Basis for Sharing:

• Legal Obligations: We are required by law to disclose certain information in response to legal requests.
• Legitimate Interests: We have a legitimate interest in protecting our business and customers from fraudulent and harmful activities.

C. Sharing in Business Transfers

In the event that VosacheLLC is involved in a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred to the new entity as part of the transaction. This ensures that the new entity can continue providing services to you without interruption.

1. Mergers and Acquisitions:
   • If VosacheLLC merges with another company or is acquired by another entity, your information may be transferred as part of the merger or acquisition process.
2. Asset Sales:
   • In the event that VosacheLLC sells its assets, your personal information may be included in the transferred assets to ensure continuity of service.
3. Corporate Restructuring:
   • If VosacheLLC undergoes a corporate restructuring, your information may be transferred to the newly restructured entity.

Safeguards in Place:

In the event of a business transfer, VosacheLLC will ensure that the new entity receiving your information is bound by the same privacy commitments outlined in this Privacy Policy. We will notify you of any significant changes to the handling of your information as a result of a business transfer.

D. Sharing with Third Parties at Your Direction

There may be situations in which you specifically request or consent to sharing your information with third parties. For example:

1. Social Media Sharing:
   • If you choose to log in to Vosachee.com using your social media account or share content from our website on social media, your information may be shared with the respective social media platform.
   • Your interactions with these platforms are governed by their respective privacy policies.
2. Third-Party Promotions:
   • If you participate in a third-party promotion or sweepstakes, we may share your information with the third-party sponsor of the promotion, as outlined in the promotion’s terms and conditions.

E. Aggregated and Anonymized Data

VosacheLLC may share aggregated and anonymized data with third parties for research, analytics, and business purposes. This data does not identify individual users and cannot be used to trace back to you.

Examples of aggregated and anonymized data include:

• Website traffic trends
• Customer purchase patterns
• Product performance reports

Sharing this type of data helps us understand customer behavior, improve our products and services, and make informed business decisions.

F. VosacheLLC’s Commitment to Not Selling Your Personal Information

VosacheLLC does not sell your personal information to third parties for monetary or other valuable consideration. This commitment applies to all users, including those covered by the California Consumer Privacy Act (CCPA).

Under the CCPA, selling personal information is broadly defined to include any transfer of personal information to third parties in exchange for monetary or other valuable consideration. We take your privacy seriously and do not engage in any practices that fall under this definition.

Opt-Out Rights for California Residents:

While VosacheLLC does not sell personal information, we recognize that some users may wish to exercise their right to opt out of data sharing for marketing purposes. If you are a California resident, you may contact us to request that your information not be shared with third parties for advertising purposes.

G. Safeguards to Protect Your Information

VosacheLLC takes the following measures to ensure that your information is shared securely and responsibly:

1. Confidentiality Agreements:
   • We require all service providers to sign confidentiality agreements that restrict their use of your information to the purposes specified in our agreements.
2. Data Protection Measures:
   • We use encryption, access controls, and other security measures to protect your information when sharing it with third parties.
3. Compliance Monitoring:
   • We regularly review our data sharing practices to ensure compliance with privacy laws and best practices.

H. Your Rights Regarding Data Sharing

Depending on your location, you may have specific rights regarding the sharing of your personal information:

• Right to Know: You have the right to know what personal information we collect, how it is used, and with whom it is shared.
• Right to Opt-Out: In certain jurisdictions, you have the right to opt out of the sale or sharing of your personal information.
• Right to Data Portability: You may request that we provide a copy of your personal information in a portable format.

To exercise your rights, please contact us at [email protected].

4. Your Privacy Choices

At VosacheLLC, we are committed to giving you control over your personal information. Depending on your location and applicable laws, you have various rights and choices regarding the personal information we collect, use, and share. This section outlines the privacy choices available to you, how you can exercise your rights, and what steps VosacheLLC takes to ensure compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Your privacy choices include the right to access, update, delete, or restrict the use of your personal information, as well as the ability to opt out of certain types of data processing, including marketing communications and cookies.

A. Access and Update Your Information

You have the right to access the personal information we hold about you and to request updates or corrections if the information is inaccurate or incomplete. Keeping your personal information up to date is essential for ensuring that you receive relevant communications and that we can provide you with the best possible service.

How to Access or Update Your Information:

• Account Information: You can access and update your account details at any time by logging into your account on Vosachee.com.
• Contact Information: If you need to update your email address, phone number, or shipping address, you can do so through your account settings.
• Payment Information: You can update your payment details, such as credit card information, by visiting the payment section of your account.

If you are unable to access or update your information through your account, you can contact us at [email protected] to request assistance.

B. Opt-Out of Marketing Communications

VosacheLLC may send you promotional emails, newsletters, and other marketing communications to keep you informed about our products, services, and special offers. You have the right to opt out of receiving marketing communications at any time.

How to Opt Out:

• Email Marketing: You can opt out of promotional emails by clicking the “unsubscribe” link included at the bottom of each marketing email.
• Account Settings: You can also manage your communication preferences by logging into your account on Vosachee.com and adjusting your notification settings.
• Contact Us: If you prefer, you can contact us directly at [email protected] to request removal from our marketing lists.

Even if you opt out of marketing communications, you may still receive non-promotional emails related to your account, such as order confirmations, shipping updates, and security notifications.

C. Manage Cookies and Tracking Technologies

VosacheLLC uses cookies and other tracking technologies to enhance your browsing experience, provide personalized content, and improve our services. You have the right to manage your cookie preferences and control how your information is collected through these technologies.

Types of Cookies We Use:

• Essential Cookies: These are necessary for the website to function properly and cannot be disabled.
• Performance Cookies: These help us understand how visitors interact with our website, so we can improve performance and usability.
• Functional Cookies: These remember your preferences, such as language and region settings, to enhance your user experience.
• Targeting Cookies: These are used to deliver personalized advertisements based on your browsing behavior.

How to Manage Cookies:

• Cookie Settings on Vosachee.com: When you visit our website, you will be prompted to accept or manage your cookie preferences through our cookie banner. You can adjust your preferences at any time by accessing the cookie settings in your browser.
• Browser Settings: Most browsers allow you to control cookies through their settings. You can disable cookies or delete existing cookies by adjusting your browser preferences. However, disabling cookies may affect the functionality of our website.

For more information on how we use cookies, please see our Cookies Policy.

D. Right to Delete Your Personal Information

Depending on your location, you may have the right to request that VosacheLLC delete your personal information. This right applies under certain conditions, such as when the information is no longer necessary for the purposes for which it was collected, or when you withdraw your consent to its processing.

How to Request Deletion:

You can request that VosacheLLC delete your personal information by contacting us at [email protected]. Please include the following details in your request:

• Your full name
• The email address associated with your account
• A description of the information you want deleted

We will process your request within the timeframe required by applicable laws. Please note that we may need to retain certain information to comply with legal obligations, resolve disputes, or enforce our policies.

E. Right to Restrict Processing

In certain circumstances, you may have the right to request that VosacheLLC restrict the processing of your personal information. This means that we will continue to store your information but will stop processing it for specific purposes.

When You Can Restrict Processing:

• If you contest the accuracy of your personal information, we will restrict processing until we verify its accuracy.
• If you object to the processing of your personal information based on our legitimate interests, we will restrict processing while we review your objection.
• If the processing is unlawful and you oppose deletion, you may request that we restrict the use of your information instead.

To request a restriction, contact us at [email protected].

F. Right to Object to Data Processing

You have the right to object to the processing of your personal information in certain situations, such as when we process your information for direct marketing purposes or based on our legitimate interests.

How to Exercise Your Right to Object:

• Marketing Communications: You can object to the use of your information for marketing purposes by opting out of marketing emails or contacting us directly at [email protected].
• Legitimate Interests: If you object to the processing of your information based on our legitimate interests, we will review your objection and stop processing your information unless we have compelling legal grounds to continue.

G. Right to Data Portability

If you are a resident of the European Economic Area (EEA) or other jurisdictions with similar data protection laws, you may have the right to request a copy of your personal information in a portable format. This right allows you to obtain your data in a structured, commonly used, and machine-readable format, and to transfer it to another data controller.

How to Request Data Portability:

To request a copy of your personal information in a portable format, contact us at [email protected]. We will process your request within the timeframe required by applicable laws and provide your information in a format that is easy to transfer.

H. Right to Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.

How to Withdraw Consent:

You can withdraw your consent by adjusting your account settings on Vosachee.com or by contacting us at [email protected].

I. Right to Lodge a Complaint

If you believe that VosacheLLC has violated your privacy rights, you have the right to lodge a complaint with a data protection authority. If you are located in the European Economic Area (EEA), you can contact your local data protection authority. If you are a California resident, you can contact the California Attorney General’s Office.

J. Your Privacy Rights Under CCPA (For California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information, including:

• The right to know what personal information we collect and how it is used.
• The right to request the deletion of your personal information.
• The right to opt out of the sale of your personal information (although VosacheLLC does not sell personal information).
• The right to non-discrimination for exercising your privacy rights.

To exercise your CCPA rights, contact us at [email protected].

5. Data Security

At VosacheLLC, we are committed to protecting the personal information you entrust to us. We take reasonable and appropriate measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. While no security system is completely foolproof, we continuously work to improve our security practices and protocols to reduce the risk of data breaches and protect your privacy.

This section outlines the steps we take to secure your personal information, the security measures we implement, and what you can do to protect yourself when using Vosachee.com.

A. Our Commitment to Data Security

VosacheLLC uses industry-standard security measures to protect your personal information from unauthorized access and misuse. These measures are designed to safeguard your information both during transmission and once it is stored on our systems. Our security practices include administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of your personal information.

We follow best practices in data security to ensure compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

B. Security Measures We Implement

VosacheLLC implements a variety of security measures to protect your personal information from unauthorized access, loss, misuse, and alteration. These measures include, but are not limited to:

1. Encryption:

• We use Secure Sockets Layer (SSL) encryption to protect sensitive information during transmission between your browser and our website. This encryption helps ensure that your data is secure when you enter personal information, such as payment details, on Vosachee.com.
• Payment information is further protected by Payment Card Industry Data Security Standards (PCI-DSS), which are designed to ensure the secure handling of credit card information.

2. Access Controls:

• We limit access to your personal information to authorized employees, contractors, and service providers who need to know that information to perform their duties.
• Access to sensitive data is restricted based on the principle of least privilege, meaning individuals are only granted access to the information necessary to perform their tasks.

3. Multi-Factor Authentication (MFA):

• We require multi-factor authentication for administrative access to our systems, adding an additional layer of security to prevent unauthorized access.

4. Firewalls and Intrusion Detection Systems:

• We use firewalls to protect our systems from unauthorized access and intrusion detection systems to monitor our network for suspicious activity.

5. Regular Security Audits:

• We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
• Our security practices are continuously updated to reflect the latest industry standards and technological advancements.

6. Data Minimization and Retention Policies:

• VosacheLLC practices data minimization, meaning we only collect and retain the personal information necessary for the purposes outlined in this Privacy Policy.
• We have data retention policies in place to ensure that personal information is only stored for as long as it is needed to fulfill our legal and business obligations.

C. Third-Party Service Provider Security

VosacheLLC works with trusted third-party service providers to process payments, manage shipping and logistics, and provide other essential services. We ensure that these service providers implement appropriate security measures to protect your personal information.

All third-party service providers are contractually obligated to:

• Use your personal information only for the purposes specified in our agreements with them.
• Implement appropriate security measures to protect your information.
• Comply with applicable privacy laws and industry standards, including GDPR and PCI-DSS.

We conduct regular security assessments of our third-party providers to ensure compliance with our security requirements.

D. Protecting Your Payment Information

VosacheLLC does not store your full credit card information on our systems. Payments made on Vosachee.com are processed through secure third-party payment providers that comply with PCI-DSS standards.

Our payment providers use advanced security technologies to protect your payment information, including:

• Tokenization: Replacing sensitive payment information with a unique identifier that cannot be used outside the payment system.
• Encryption: Securing payment data during transmission to prevent unauthorized access.

If you have any concerns about the security of your payment information, please contact us at [email protected].

E. How You Can Protect Your Information

While VosacheLLC takes extensive measures to protect your personal information, you also play an essential role in safeguarding your data. Here are some steps you can take to protect yourself:

1. Use Strong Passwords:

• Choose a unique and strong password for your Vosachee.com account, using a combination of upper and lowercase letters, numbers, and special characters.
• Avoid using the same password across multiple websites.

2. Enable Multi-Factor Authentication (MFA):

• If available, enable multi-factor authentication on your Vosachee.com account to add an extra layer of security.

3. Be Cautious of Phishing Scams:

• VosacheLLC will never ask you to provide your password or payment information via email. If you receive a suspicious email claiming to be from us, do not click any links or provide any information.
• Verify the legitimacy of any communication by contacting us directly at [email protected].

4. Keep Your Devices Secure:

• Install and update antivirus software on your devices to protect against malware and other security threats.
• Keep your operating system and applications up to date to ensure you have the latest security patches.

5. Log Out When Using Shared Devices:

• If you access your Vosachee.com account from a public or shared device, be sure to log out and clear your browser cache before leaving.

F. Data Breach Response Plan

VosacheLLC has a Data Breach Response Plan in place to address security incidents swiftly and effectively. In the event of a data breach, we will:

1. Contain and Assess the Breach:
   • Immediately secure our systems and investigate the nature and scope of the breach.
2. Notify Affected Individuals:
   • If your personal information is affected by a data breach, we will notify you promptly as required by applicable laws.
   • Notification may be sent via email, phone, or through your account on Vosachee.com.
3. Report to Authorities:
   • We will notify the appropriate data protection authorities, such as the Information Commissioner’s Office (ICO) in the European Union, or the California Attorney General for California residents, in accordance with applicable laws.

G. Your Role in Reporting Security Issues

We encourage our users to help us keep Vosachee.com secure by reporting any potential security vulnerabilities or incidents. If you suspect any unauthorized access to your account or notice suspicious activity, please contact us immediately at [email protected].

When reporting a security issue, please provide as much detail as possible, including:

• A description of the issue
• The steps you took before noticing the issue
• Any relevant screenshots or error messages

H. International Data Transfers and Security

VosacheLLC is based in the United States, and your personal information may be transferred to and processed in countries that may not have the same data protection laws as your country of residence. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

For users in the European Economic Area (EEA), we comply with GDPR requirements by implementing appropriate safeguards for cross-border data transfers, including:

• Standard Contractual Clauses (SCCs): Legal agreements that ensure your information is protected when transferred outside the EEA.
• Adequacy Decisions: Verifying that the receiving country has adequate data protection laws in place.

I. No Guarantee of Absolute Security

While we strive to protect your personal information using industry-standard security measures, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

By using Vosachee.com, you acknowledge and accept the inherent risks of sharing personal information online.

J. Contact Us

If you have any questions or concerns about the security of your personal information, please contact us at:
📧 Email:
📞 Phone:
📬 Mail: 

6. Data Retention

VosacheLLC retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. We follow data minimization principles, ensuring that we do not retain more information than is necessary or keep it for longer than required.

This section explains our policies for retaining your personal information, how we determine retention periods, and the steps we take to securely delete or anonymize data when it is no longer needed.

A. How We Determine Retention Periods

The length of time we retain your personal information depends on the type of information and the purpose for which it was collected. We consider several factors when determining retention periods, including:

1. Legal Requirements:
   • We are required to retain certain types of information to comply with laws and regulations, such as tax, accounting, and financial reporting obligations.
   • For example, we retain transaction records for a minimum of seven (7) years to comply with U.S. tax laws.
2. Contractual Obligations:
   • We retain information as long as necessary to fulfill our contractual obligations to you, such as processing orders, managing returns, and providing customer support.
3. Legitimate Business Interests:
   • We retain certain types of information to improve our services, ensure the security of our website, and prevent fraud.
   • For example, we may retain logs of security incidents and customer service interactions to improve our systems and prevent future issues.
4. Consent-Based Processing:
   • If we process your information based on your consent (such as for marketing purposes), we retain your information until you withdraw your consent or until the purpose for which the information was collected has been fulfilled.

B. Retention Periods for Specific Types of Data

Below is an overview of how long we typically retain different types of personal information:

Please note that some retention periods may be adjusted based on legal or regulatory changes.

C. When and How We Delete Your Information

VosacheLLC securely deletes or anonymizes personal information when it is no longer needed for the purposes outlined in this Privacy Policy. Our deletion process follows best practices for secure data disposal.

Steps We Take to Delete Data:

1. Secure Deletion:
   • We use industry-standard methods to securely delete personal information from our systems, ensuring that it cannot be recovered.
   • For example, we use data-wiping software to permanently erase electronic files and shredding for physical documents.
2. Anonymization:
   • In some cases, we may anonymize personal information instead of deleting it.
   • Anonymization involves removing any identifying details so that the data can no longer be linked to an individual. This anonymized data may be used for research, analytics, and business improvement purposes.
3. Third-Party Deletion Requests:
   • We ensure that our third-party service providers follow similar secure deletion practices.
   • When we no longer need your personal information, we require our service providers to delete or anonymize any data they hold on our behalf.

D. Your Right to Request Deletion of Your Data

Depending on your location, you may have the right to request that VosacheLLC delete your personal information. This right is particularly relevant to residents of the European Economic Area (EEA) under GDPR and residents of California under the California Consumer Privacy Act (CCPA).

How to Request Deletion:

To request the deletion of your personal information, you can contact us at:
📧 Email: [email protected]
📞 Phone: +1-800-VOSACHE

Please include the following details in your request:

• Your full name
• The email address associated with your account
• A description of the information you want deleted

We will process your request within the timeframe required by applicable laws (typically 30 days for GDPR and 45 days for CCPA). Please note that we may need to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements.

E. Exceptions to Data Deletion Requests

While we strive to honor your data deletion requests, there are certain circumstances where we may be required to retain your information, including:

1. Legal Obligations:
   • We may retain certain information to comply with legal requirements, such as tax laws, financial reporting, and regulatory compliance.
2. Security and Fraud Prevention:
   • We may retain information necessary to detect and prevent fraud, protect our systems from malicious activity, and ensure the security of our website and services.
3. Dispute Resolution:
   • If you have an unresolved issue or dispute with VosacheLLC, we may retain relevant information until the issue is resolved.
4. Transactional History:
   • We are required to keep a record of your purchase history to comply with accounting and financial reporting obligations.

F. Data Retention for Marketing and Consent-Based Processing

If we process your personal information for marketing purposes based on your consent, we will retain your information until you withdraw your consent or until the purpose for which the information was collected has been fulfilled.

You can withdraw your consent for marketing communications by:

• Clicking the “Unsubscribe” link in any marketing email you receive
• Logging into your account on Vosachee.com and adjusting your communication preferences
• Contacting us at [email protected]

Once you withdraw your consent, we will delete your marketing preferences and cease processing your personal information for marketing purposes.

G. Retention of Anonymized and Aggregated Data

In some cases, VosacheLLC may retain anonymized or aggregated data indefinitely. This data is stripped of any personally identifiable information and cannot be used to identify you. We use anonymized data for purposes such as:

• Research and analytics
• Improving our products and services
• Identifying trends and customer preferences

Because anonymized data is no longer considered personal information, it is not subject to the same retention policies or deletion requests.

H. Retention of Children’s Data

VosacheLLC does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child, we will delete it immediately in accordance with COPPA (Children’s Online Privacy Protection Act) requirements.

If you believe that VosacheLLC has collected personal information from a child, please contact us at [email protected] to request deletion.

I. Retention for Business Continuity and Disaster Recovery

VosacheLLC maintains backup systems to ensure business continuity and disaster recovery in the event of system failures or other disruptions. These backup systems may contain copies of your personal information. We implement secure backup procedures and ensure that backup data is deleted or anonymized in accordance with our retention policies.

7. Children’s Privacy

VosacheLLC is committed to protecting the privacy of children and ensuring that our website, Vosachee.com, complies with applicable laws governing the collection, use, and disclosure of personal information from children. We do not knowingly collect personal information from children under the age of 13 in the United States, or under the age of 16 in certain jurisdictions governed by GDPR.

This section outlines our policies regarding the collection of children’s data, the steps we take to comply with privacy laws such as COPPA (Children’s Online Privacy Protection Act) and GDPR, and the rights of parents and guardians to control their child’s personal information.

A. Compliance with COPPA (Children’s Online Privacy Protection Act)

VosacheLLC complies with COPPA, a U.S. law designed to protect the privacy of children under the age of 13. COPPA requires website operators to obtain parental consent before collecting, using, or disclosing personal information from children.

In compliance with COPPA, we take the following measures:

1. No Collection of Children’s Information:
   • VosacheLLC does not knowingly collect, use, or disclose personal information from children under the age of 13.
   • If we become aware that we have inadvertently collected personal information from a child, we will delete the information promptly.
2. Parental Consent Requirement:
   • If we offer any services in the future that are intended for children under the age of 13, we will obtain verifiable parental consent before collecting any personal information from the child.
3. Age Verification Measures:
   • We implement age verification measures to ensure that users registering for an account on Vosachee.com are above the minimum age required by law.

B. Compliance with GDPR (For Users in the European Economic Area)

For residents of the European Economic Area (EEA), VosacheLLC complies with the General Data Protection Regulation (GDPR), which sets the minimum age of consent for processing personal data at 16 years old, unless local laws allow for a lower age (but not below 13).

Under GDPR, we take the following measures:

1. No Collection of Data from Children Under 16:
   • VosacheLLC does not knowingly collect personal information from children under the age of 16 without the consent of a parent or legal guardian.
   • If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take immediate steps to delete the information.
2. Parental Rights Under GDPR:
   • Parents and legal guardians have the right to request access to, correction of, or deletion of their child’s personal information.
   • Parents can also withdraw consent for the processing of their child’s personal information at any time.

C. Types of Information Not Collected from Children

VosacheLLC does not intentionally collect the following types of personal information from children:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Location data
• Device identifiers

We also do not collect any sensitive personal information from children, such as:

• Health information
• Biometric data
• Photos or videos
• Social media profiles

If any of the above information is inadvertently collected, we will delete it promptly upon discovery.

D. How We Handle Information Collected from Children

In the event that we discover we have inadvertently collected personal information from a child, we take the following steps:

1. Immediate Deletion:
   • We will delete the child’s personal information from our systems as soon as we become aware of the issue.
2. Notification to Parents or Guardians:
   • If we have contact information for the child’s parent or guardian, we will notify them of the data collection and provide instructions on how to request the deletion of the child’s information.
3. Updating Our Practices:
   • We will review our data collection practices to ensure that appropriate safeguards are in place to prevent future collection of information from children.

E. Parental Rights and Control

Parents and legal guardians have the right to control the personal information collected from their children. These rights include:

1. Right to Access:
   • Parents can request to review the personal information we have collected from their child.
2. Right to Delete:
   • Parents can request the deletion of their child’s personal information from our systems.
3. Right to Withdraw Consent:
   • Parents can withdraw consent for the processing of their child’s personal information at any time.
4. Right to Request Restrictions:
   • Parents can request that we restrict the use of their child’s personal information to certain limited purposes.

To exercise these rights, parents can contact us at:
📧 Email: [email protected]
📞 Phone: +1-800-VOSACHE
📬 Mail: VosacheLLC, 123 Main Street, Anytown, USA 12345

F. Steps We Take to Protect Children’s Privacy

VosacheLLC takes the following steps to protect children’s privacy and ensure compliance with COPPA, GDPR, and other applicable laws:

1. Age Verification Measures:
   • We implement age verification processes during account registration to prevent children from creating accounts on Vosachee.com.
2. Parental Consent Processes:
   • If we ever offer child-specific services, we will implement processes to obtain verifiable parental consent before collecting any personal information from children.
3. Employee Training:
   • We train our employees on the importance of protecting children’s privacy and complying with applicable laws.
4. Third-Party Compliance:
   • We require our third-party service providers to comply with COPPA and GDPR when processing personal information on our behalf.

G. What to Do If You Believe We’ve Collected Information from a Child

If you believe that Vosachee.com has collected personal information from a child under the age of 13 without parental consent, please contact us immediately. We take these reports seriously and will investigate the issue promptly.

📧 Email: [email protected]

Please provide as much detail as possible, including the nature of your concern and any relevant information that can help us locate the data in question.

H. Changes to Our Children’s Privacy Policy

We may update our Children’s Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes to this policy, we will notify users by updating the effective date at the top of this Privacy Policy and, where required by law, providing additional notice (e.g., via email or a notice on our website).

8. Third-Party Links

The VosacheLLC website, Vosachee.com, may contain links to third-party websites, applications, or services that are not operated or controlled by VosacheLLC. These third-party links are provided for your convenience and may include links to social media platforms, payment processors, shipping providers, or other external services.

This section explains our policy on third-party links, the potential privacy risks associated with visiting third-party websites, and what you can do to protect your privacy when interacting with third-party content.

A. No Control Over Third-Party Websites

VosacheLLC does not own, operate, or control the content, policies, or practices of third-party websites linked on Vosachee.com. When you click a third-party link, you will be directed to a website or service that operates independently of VosacheLLC.

Since we do not control these third-party websites, we cannot guarantee the accuracy, relevance, or security of the content or the privacy practices of these websites. Your interactions with third-party websites are governed by their own privacy policies, terms of use, and security measures.

We encourage you to review the privacy policies of any third-party website you visit to understand how your information will be collected, used, and protected.

B. Types of Third-Party Links You May Encounter on Vosachee.com

You may encounter the following types of third-party links on Vosachee.com:

1. Payment Processors:
   • During the checkout process, you may be redirected to a secure third-party payment provider (such as PayPal, Stripe, or another payment processor) to complete your purchase. These payment providers have their own privacy policies and security measures.
2. Shipping Providers:
   • After placing an order, you may receive tracking links from third-party shipping companies (such as UPS, FedEx, or USPS) to track the status of your delivery. These companies have their own privacy practices.
3. Social Media Platforms:
   • Vosachee.com may include links to social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn, to allow you to share content or connect with us on social media. These platforms may collect your personal information based on your interactions with their services.
4. External Resources or Partner Sites:
   • We may provide links to partner websites, blogs, or external resources that offer additional information, products, or services. These websites are not operated or controlled by VosacheLLC.

C. Risks Associated with Third-Party Links

While we strive to provide secure and relevant third-party links, clicking on external links may expose you to certain risks, including:

1. Data Collection and Tracking:
   • Third-party websites may collect your personal information, track your browsing activity, and use cookies or other tracking technologies to gather data about you.
   • VosacheLLC is not responsible for the data collection practices of third-party websites.
2. Security Risks:
   • Third-party websites may have weaker security measures than VosacheLLC, increasing the risk of data breaches, malware, or phishing attacks.
   • We recommend exercising caution when providing personal information on external websites.
3. Different Privacy Practices:
   • Third-party websites may have different privacy policies, data retention practices, and user rights compared to VosacheLLC.
   • These differences may affect how your personal information is collected, stored, and shared.

D. VosacheLLC’s Responsibility for Third-Party Links

VosacheLLC includes third-party links on Vosachee.com for your convenience, but we do not endorse, monitor, or guarantee the content, products, or services offered by third-party websites.

We are not responsible for:

• The privacy practices or policies of third-party websites
• The accuracy or reliability of content provided on third-party websites
• The security measures or data protection practices of third-party websites
• Any loss or damage resulting from your interactions with third-party websites

Your use of third-party websites is entirely at your own risk. We encourage you to review the terms of use and privacy policies of any external website before providing your personal information.

E. How to Protect Your Privacy When Using Third-Party Links

To protect your privacy when interacting with third-party links on Vosachee.com, we recommend the following best practices:

1. Review Privacy Policies:
   • Before interacting with any third-party website, take the time to review their privacy policy to understand how your information will be used and protected.
2. Check for HTTPS:
   • Ensure that the third-party website uses HTTPS (a secure connection) before entering any personal information. Look for the padlock symbol in your browser’s address bar.
3. Avoid Sharing Sensitive Information:
   • Do not provide sensitive information (such as passwords, credit card numbers, or Social Security numbers) unless you are confident that the third-party website is legitimate and secure.
4. Enable Privacy Settings:
   • Use the privacy settings available on social media platforms and third-party websites to control what information you share and who can access it.
5. Be Cautious of Phishing Scams:
   • Be aware of phishing scams that may use fake third-party links to trick you into providing your personal information.
   • Always verify the legitimacy of a website before entering sensitive information.

F. Third-Party Links and Children’s Privacy

VosacheLLC takes the privacy of children seriously and does not knowingly direct third-party links to children under the age of 13. However, third-party websites may have different policies regarding children’s privacy.

Parents and guardians should monitor their children’s online activities and review the privacy policies of third-party websites their children may visit.

If you believe that your child has interacted with a third-party link on Vosachee.com and provided personal information without your consent, please contact us at [email protected], and we will take appropriate action.

G. Your Privacy Rights Regarding Third-Party Links

Depending on your location, you may have specific rights regarding your interactions with third-party websites, including the right to:

• Know what personal information is collected by third-party websites
• Access and request deletion of your personal information collected by third-party websites
• Withdraw consent for third-party data collection and processing

These rights can be exercised directly with the third-party website or service. VosacheLLC is not responsible for handling privacy rights requests on behalf of third-party websites.

H. Changes to Third-Party Links Policy

VosacheLLC reserves the right to update this section of our Privacy Policy as needed to reflect changes in our practices regarding third-party links or changes in applicable laws.

We will notify users of significant changes by posting an updated Privacy Policy on Vosachee.com and updating the effective date at the top of this policy.

Privacy FAQs

Last updated: January 1, 2025

Here are answers to some of the most frequently asked questions regarding how Vosachee.com collects, uses, and protects your personal information.

1. What About Cookies and Other Identifiers?

Vosachee uses cookies and other tracking technologies to recognize your browser or device, remember your preferences, and provide personalized content and advertisements. Cookies allow us to:

• Keep you signed in to your account
• Store items in your shopping cart
• Provide recommendations based on your browsing behavior
• Analyze website traffic and user behavior to improve our services

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of Vosachee Services.

For more information about how we use cookies, please see our Cookies Notice.

2. Does Vosachee Share My Personal Information?

Vosachee only shares personal information as necessary to provide our services. We do not sell personal information. Here are the situations where we may share your information:

Third-Party Service Providers:

We work with trusted partners who perform functions on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These providers have access to your personal information solely to perform their services and are required to keep it confidential.

Legal Obligations:

We may disclose your personal information if required to comply with laws, regulations, or legal processes.

Business Transfers:

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new entity. The new entity will be bound by this Privacy Notice unless you consent otherwise.

3. How Secure Is My Information?

Vosachee takes the security of your personal information seriously. We employ industry-standard security measures to protect your data, including:

• Encryption protocols to protect data during transmission
• Secure payment processing in compliance with PCI-DSS standards
• Physical, electronic, and procedural safeguards to protect data from unauthorized access

While we strive to protect your personal information, no system is 100% secure. We encourage you to take steps to protect your information by using strong passwords and keeping your login credentials confidential.

4. What Choices Do I Have Regarding My Personal Information?

You have several options to manage your personal information and privacy preferences:

Access and Update Your Information:

You can access and update your personal information by logging into your account on Vosachee.com.

Opt-Out of Marketing Communications:

You can opt out of promotional emails by adjusting your communication preferences in your account settings.

Manage Cookies:

You can manage your cookie preferences through your browser settings.

Request Deletion of Your Information:

To the extent required by applicable law, you may request the deletion of your personal information by contacting our customer service team.

5. Are Children Allowed to Use Vosachee Services?

Vosachee does not sell products for purchase by children. If you are under 18, you may use Vosachee Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

6. How Can I Stay Updated on Privacy Policy Changes?

Vosachee’s business evolves constantly, and our Privacy Notice may change over time. We encourage you to review this Privacy Notice periodically to stay informed about how we protect your personal information.

Unless stated otherwise, the current version of the Privacy Notice applies to all information we have about you and your account. If we make significant changes, we will notify you through our website or by email.